Salesforce’s Agentforce platform surpassed $1.2 billion in revenue in Q1 fiscal year 2027, representing 205% year-over-year growth. The platform has closed approximately 29,000 deals since its late 2024 launch, including 98 contracts exceeding $1 million in the first quarter alone. Salesforce’s internal deployment handled 4 million customer inquiries autonomously over 15 months, twice the volume managed by human agents. The company raised its full-year revenue guidance for fiscal year 2027 to a range of $45.9 billion to $46.2 billion. However, partner surveys report zero measurable revenue impact so far, with adoption described as subdued partly due to the ongoing transition from consumption-based to credit-based pricing.
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