Goldman Sachs published a report on August 19 detailing how artificial intelligence is measurably slowing job openings growth across major developed economies. US call center employment has fallen 39% below its historical trend, with Canada at 33% and Germany at 27%. The overall AI adoption rate in major developed economies currently sits at approximately 15-20%. Earlier Goldman Sachs research estimated that roughly 300 million jobs globally face exposure to AI automation, with entry-level positions bearing the brunt: a 10% increase in occupational AI exposure corresponds to a reduction exceeding 0.6 percentage points in Australia and more than 0.2 percentage points in the United States.
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