Cryptocurrency exchange Gate.io is accused by user Jheioff of withholding evidence and delaying a police investigation into a $1.7 million crypto theft that occurred on July 8. The user claims their account was drained despite using multiple security measures, without receiving any SMS alerts. Jheioff filed a criminal complaint on July 17 but alleges Gate.io has been creating administrative hurdles, demanding documents in PDF format, video proof, and identity verifications. Conversely, Gate.io dismisses these claims as unfounded, asserting it has prioritized this case while accusing the user of stalling the verification process themselves.
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