Citigroup CEO Jane Fraser revealed she received two pieces of advice from Warren Buffett for handling difficult workplace situations. The first: you can always call someone an a-hole tomorrow and never respond to an email in anger. The second: criticize by category and praise by name, meaning employees should be recognized individually for good work while avoiding naming people when something goes wrong. Fraser, the first woman to lead a major Wall Street bank since 2021, said this empathetic approach helped her deal with an activist investor. She also noted that toxic employees must be removed from the organization, with approximately 60% of companies having already fired young hires for lack of professionalism.
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