Uber is extending the use of OpenAI’s ChatGPT Work AI agent to its entire workforce of roughly 30,000 employees after an initial pilot involving 1,000 staff. The tool covers research, document creation, project management and task automation. The deployment, about 30 times larger than the original pilot, is part of Uber’s broader efficiency strategy, which included roughly 3,300 job cuts in September 2026. However, available information does not establish that ChatGPT Work directly replaced any specific roles.
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