An outage at Plasma One’s authentication provider is currently preventing users from logging into the app, coinciding with a scheduled upgrade. The incident affects authentication only: balances, cards and spending remain operational, and no problems affecting user funds have been reported. Plasma One, a consumer-facing app and Visa debit card from UK-based fintech Plasma, launched in June 2026. It runs on the Plasma blockchain, provides self-custodial wallets for stablecoins, and offers instant transfers, yield options and virtual or physical cards usable in more than 180 countries, subject to geographic restrictions. The Lite tier is free, while the Core or Premium tiers cost $199 per year or require locking 20,000 XPL, with cashback reaching up to 4% depending on the chosen tier.
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