OpenAI now allows eligible US organizations to create agents on ChatGPT that can answer questions on their behalf. Launched on April 22, 2026, these workspace agents run on the Codex model and target customers of the Business, Enterprise, Edu and Teachers plans. They can automate multi-step workflows, connect to third-party software such as Slack, Salesforce and Microsoft tools, and act on a schedule or in response to triggers such as API calls. Administrators control access, permitted actions and human approval checkpoints. The agents will remain free through May 6, 2026, before moving to credit-based pricing based on the work performed, while OpenAI plans to phase out custom GPTs for enterprise customers.
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