OKX launched its Shield program in the United States on October 20, 2026, offering up to $500,000 in protection for compromised accounts. The program covers phishing, malware attacks, and SIM swaps, with tiered limits based on VIP status: $500,000 for VIP 4 to 6 users, $250,000 for VIP 1 to 3 users, and $100,000 for regular users. Beneficiaries must comply with mandatory security measures including Passkey activation and multi-factor authentication. Reimbursement remains discretionary and limited to one approved claim per verified identity. The exchange serves more than 150 million customers globally.
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