Federal Reserve Chair Kevin Warsh has adopted a more cautious communication approach by moving away from detailed forecasts that markets have grown accustomed to. Frank S., CEO of ConnectOne Bank, draws from this approach a lesson applicable to business leaders: the need to distinguish certainty, often impossible to provide, from clarity, which is always accessible. Founded in 2005, ConnectOne Bank has grown to nearly 15 billion dollars in assets while navigating the 2008 financial crisis and the pandemic. The CEO advises communicating frameworks and scenarios rather than predictions, enabling employees, clients, and investors to move forward even without definitive answers.
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