Meta has opened its Muse AI agent to paid US subscribers, allowing it to call businesses to book appointments or request information. An initial test that relied partly on human contractors was withdrawn amid privacy concerns, and Meta is now favoring a fully AI-driven approach. Launched in September 2026, the Muse app exceeded 2.5 million downloads within its first few weeks and reached the top of US app download charts. Meta also rolled out Muse Voice on November 5, 2026, adding real-time voice conversations and video chats for users aged 18 and older. The infrastructure can run 12 concurrent sessions per Nvidia GB200 chip with a latency of approximately 870 milliseconds.
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