UPS CFO on the lessons learned from scaling back Amazon—and why the strategy is paying off

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UPS reported 7.6% year-over-year revenue growth in Q2 2026, alongside operating profit growth and margin expansion across all segments. The company halved its Amazon delivery volume after nearly 30 years of partnership, eliminating approximately 2 million packages per day and achieving $4.5 billion in cost savings over 18 months. CFO Brian Dykes called the quarter a turning point, noting that the Amazon drawdown is now fully complete. UPS is shifting focus to higher-margin areas including healthcare logistics, small and midsized businesses, and B2B delivery. The company raised its full-year outlook based on strong first-half results and continued momentum.

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