OpenAI launched a major redesign on July 9, merging its ChatGPT, Work, and Codex applications into a single Electron-based package. This update increased the app size from roughly 159 MB to approximately 1.5 GB and caused numerous issues for Windows users, including persistent error messages and vanishing interface elements, even after complete reinstalls. The web version of ChatGPT continued to work normally, indicating that the problems originated from the desktop client rather than OpenAI’s backend infrastructure. The company released patches in mid-July to restore access to conversations and projects, but technical difficulties persist for some users. This botched redesign comes amid increased competition in the AI assistant market, where Google Gemini and Anthropic’s Claude are vying for the same users.
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